Mortels Sheepskin Factory Pty Ltd
highly values the strong relationship we have with our customers and appreciate
your trust and want you to feel confident in our services and security, as it relates
to your personal information. We value your privacy and as such none of
the information collected on this website will be forwarded to any third party.
We hate spam as much as you do, so you're well protected here.
Mortels store, you are accepting the practices described in this Privacy
Your personal information: what do we collect, and how do we use it?
- We do not collect
personal information when you visit our site unless you log on, place an
order or register with us.
- When you place an
order you will be asked for personal information such as your name, email
address, billing address, delivery address and any special delivery
instructions and phone number. We may share this information, and only
that information which is absolutely necessary, with those third parties
that are involved in the processing of your order such as the financial
institution that issued your credit card and the shipping carrier that
delivers your order.
- Mortels is
committed to reducing the amount of fraud it faces. As a first time
customer, you may receive a telephone call or email requesting more
information/proof to confirm the details that you have supplied to us. If
any of the information you supply is found to be false or misleading, we
will, if we deem it appropriate, report this to the appropriate
authorities for them to prosecute.
- We do not share,
sell, rent or barter any identifiable personal information to any third
party without your permission.
- When you log on to
our site, we will ask you your email address.
- We have specials
and clearance emails available to make your shopping and purchasing
experience easier. Should you decide to subscribe, we will send you your
requested information from time to time. You may unsubscribe at any time.
Subscription to this service is optional and free.
- When you submit
feedback or questions via email, or contact us for information about our
website, we will request your name and email address. We use this
information solely to respond to your enquiries.
- Our site may contain
links to other sites. Mortels is not responsible for the privacy practices
or the content of other websites.
- By default, all
web server log files capture IP addresses. We may use your IP to help
diagnose problems with our server, administer our web site and to track
web usage. This information is used internally and is not shared with
Mortels fully supports the 'National Privacy Principles for
the Fair Handling of Personal Information' launched in February 1998. As the
Federal Government introduces new privacy legislation, Mortels privacy policies
will be reviewed and updated as appropriate.
A cookie is a small amount of information sent from a web server to your
in, to retain log in information, if requested, and for the service of our
before or after you leave Mortels store. Any activity while you are at our
online store may be monitored.
Emails from Mortels
If you contact us via email or place an order with us, your email
address will be added to our mailing list. You may voluntarily unsubscribe from
this list at any time. We do not want to send emails
to you if you would prefer not to receive them. Therefore, every email provides
a way for you to notify us regarding your intentions.
Security Payment Statement
We utilise one of the most secure transaction channels available in the
Ecommerce application includes the following security features :
- We use E-Gateway
as our credit card payment gateway which ensures your credit card details
are recorded in a highly secure 128 bit encrypted environment.
- All browsers are required
to use a minimum of 40-bit SSL (Secure Socket Layer) technology (This
means that there is no way to bypass the security systems).
- Digital certification to
verify integrity and authenticity from this website.
- Encrypted card details are
sent with your order to our accounts department to be processed. Your card
details are erased from record as soon as your order is processed. This
eliminates the risk of your credit card details being captured and used by
- Each order is checked, one
by one by our accounts department before processing. This reduces the
possibility of credit card fraud.
What does this mean?
means that when you order a product from our website, you can rest assured that
the highest security checks have been put in place to make sure that your
details will not fall into the wrong hands.
Questions regarding our Terms & Conditions, Privacy Statement, or other
policy related material can be directed to our support staff by using the contact
Mortels is committed to protecting privacy of everyone who shops or interacts
its related companies, and covers all personal information that Mortels collects
about customers and other individuals outside the Mortels group.